Some exclusions apply. Offer valid on online purchases made by 11:59pm (PT) on December 3rd, 2024. Offer end date is subject to change. Offer may not be combined with any other coupons, discounts, markdowns, or promotions. Offer is non-transferable and cannot be sold or otherwise bartered. Offer valid on in-stock items only. Offer not valid on prior purchases, special orders, gift cards, taxes, limited edition items, or sale items. Associates are not eligible for this offer.

Free UPS® ground shipping on orders over $75 + $3.99 flat rate shipping on orders $75 & under for a limited time.
Orders $75 & under receive $3.99 flat rate shipping.
Orders placed before 11:59 a.m. ET / 8:59 a.m. PT will ship the same business day. Orders placed at 11:59 a.m. ET / 8:59 a.m. PT will ship the next business day.
Shipping charges for non-UPS® ground shipping orders are calculated on total shipping weight and ship-to address location.
We currently ship to all 50 states via ground UPS.
There are two ways to track your order:

Once your order has shipped you will receive an email confirming that your order has shipped. On this email is a tracking number. There will be a link in your email to either UPS or USPS. Click on this link and you will be able to track your order.
If you have created an account on Potsandpans.com, you can login to your account to view your order history and the UPS or USPS tracking link for each order.

At Potsandpans.com, we’re committed to your satisfaction. From your Potsandpans.com account and order tracking to product registration, use and care, warranty information and more, we are here with information, resources and direct assistance to support your selection.

You may contact us Monday through Friday, 7:30am to 4:30pm PT (excluding holidays) at via
Live Chat Support or by telephone at (800) 388-3872

You also may reach us by mail at:
Potsandpans.com
Consumer Relations
2001 Meyer Way
Fairfield, CA 94533

Shipping Charges:

Free UPS® ground shipping on orders over $75 + $3.99 flat rate shipping on orders $75 & under for a limited time.
Shipping charges for non-UPS® ground shipping orders are calculated on total shipping weight and ship-to address location.

Where We Ship:

We proudly ship to all 50 states across the USA, ensuring that no matter where you are, our products can find their way to your kitchen.

Locations We Serve: While we can definitely ship to Alaska and Hawaii, please note that we are currently unable to deliver to PO boxes or Military Addresses.

Order Process and Services Provided:

Processing Time: We strive to ship all of our orders within 1-2 business days following the time that the order was placed. During holidays, the processing time may be subject to increase due to a higher volume of orders and demand.

Where We Ship From: Whether from our primary facility in Northern California or through our efficient distribution network, your order is prepared and ready to ship within 1-2 business days.

Regular or Ground Shipping: For non-urgent orders, our ground shipping can take up to 7 days for delivery after processing, depending on the points between our ship-location to your kitchen.

Expedited Shipping (subject to availability): On select occasions, we can offer expedited shipping, ensuring that your order arrives swiftly, following a processing time of 1-2 business days. We recommend checking the availability of this option at checkout, as we strive to accommodate your needs whenever possible.

Consistent Updates: Shipping from Monday through Friday (excluding major holidays), we keep you in the loop. Once your order is on its way, you’ll receive an email confirmation directly from our website with all your tracking details.

Beyond Shipping – Our Commitment To You!

Support is available: If your order is not processed or doesn’t arrive within the expected timeframe, our PotsandPans.com support team can be reached by email at: support@potsandpans.com. Simply provide us with your order confirmation number and any pertinent order details that our team should be informed so that we can give our best support possible.

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Recipes For Every Cook

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All Recipes For Every Cook

Chicken Pad Thai

Chicken Pad Thai

Chicken & Poultry Dinner Everyday

This is a shortcut but no less tasty version of the beloved Thai restaurant favorite.

Beef Stew with Red Wine over Polenta

Beef Stew with Red Wine over Polenta

Beef Dinner Everyday

Hearty, slow-cooking beef stew over creamy, rich polenta is as much comfort food as it is elegant fare for company. Make it a day or two ahead and ...

Spice-Rubbed Chicken

Spice-Rubbed Chicken

Chicken & Poultry Dinner Sheet Pan

Turn this wonderful savory dinner into the world's most flavorful chicken salad for lunch. Remove leftover chicken from the bone (discard the s...

Farmer’s Market Chopped Salad

dinner every day lunch

This crunchy salad is a heartier alternative to the usual leafy side dish. It’s a welcome addition to a casual gathering and holds up well on a buf...

Pasta Salsa Verde with Shrimp

Pasta Salsa Verde with Shrimp

Cocina Latina Dinner Everyday

There are two well-known classic salsa verde recipes: This is the Italian version made with parsley, capers lemon and anchovy.

Soft Fish Tacos with Farmer’s Market Salsa

Soft Fish Tacos with Farmer’s Market Salsa

Cocina Latina Dinner fish

Stop by the farmer’s market on the way home and these garden-fresh fish tacos will be on the table in no time. Other fish, such as halibut, snapper...

Steamed Pork and Prawn Dim Sum

Steamed Pork and Prawn Dim Sum

Chinese New Year Dinner Everyday

A traditional Chinese appetizer or banquet dish, these dim sum are steamed in wonton wrappers and filled with pork, prawns, carrots and seasonings.

Spinach Ricotta Stuffed Shells

Spinach Ricotta Stuffed Shells

Cheese Dinner Everyday

Serve this delightful meatless main course with a green salad in any season. This is a family recipe from Kathleen Barsotti, who founded Farm Fresh...

Spanish-Style Braised Brisket

Spanish-Style Braised Brisket

Dinner Fusion Holiday

Brisket is the go-to main course for many Jewish holiday celebrations like Passover and Chanukah. This recipe adds a Spanish/Sephardic influe...

Hoisin Ginger Glazed Chicken

Hoisin Ginger Glazed Chicken

Chicken & Poultry Dinner Everyday

This sweet and salty chicken is a real crowd-pleaser. Make the glaze a day or two ahead and keep refrigerated. The chicken may also be cooked 1-2 d...

Easy All-American Barbecue Chicken

Easy All-American Barbecue Chicken

Chicken & Poultry Dinner Grill Pan

With its largely do-ahead capabilities, this mouthwatering classic recipe may well become a standard at your house for summer holidays - or any old...